The amount and type of support available to you depends on your Chatter Buzz maintenance package.
Because package structures, included time, and service options can change, we do not recommend relying on an FAQ for current hour allocations or package details.
Please refer to the current maintenance-plan page:
https://www.chatterbuzzmedia.com/wordpress-website-maintenance-support/
If your organization has a customized agreement, your signed agreement controls.
Clients on larger support packages may be able to use their available support time for a broader range of eligible website work beyond routine maintenance, depending on the package.
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