What happens when a plugin or theme update causes a problem?

Created by Chatter Buzz Media, Modified on Fri, 9 Oct at 3:28 PM by Chatter Buzz Media

Plugin, theme, WordPress, or PHP updates can occasionally create conflicts.

When this occurs, Chatter Buzz may:

  • Troubleshoot the conflict.
  • Roll back the affected update when appropriate.
  • Restore from a backup.
  • Test compatibility.
  • Recommend replacing outdated or unsupported software.
  • Contact or coordinate with a third-party plugin/theme vendor when necessary.

If the underlying issue requires substantial custom development or replacement of obsolete software, we will explain the recommended next step before proceeding.

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